Zoya 9 takes your personal data seriously. In this Privacy Policy, we clearly explain what information we collect, why we collect it, and how it is kept secure.
The Core Pillars of Our Data Protection
All data transfers on Zoya 9 are secured with 256-bit SSL encryption. Your information cannot be intercepted in transit.
Your personal data is stored on secure servers that comply with international security standards. Unauthorized access is completely prevented.
Zoya 9 never sells your personal data to marketing or advertising companies. Your information belongs to you alone.
You have full rights to view, correct, and delete the data we hold about you. Requests can be made at any time.
Zoya 9 collects only the information necessary to operate its services. No unnecessary personal data is ever requested.
Zoya 9's security infrastructure is regularly audited by independent third parties. Any vulnerabilities identified are addressed promptly.
A Quick Summary
Name, date of birth, mobile number, email
Payment methods, transaction history (not card numbers)
Device type, IP address, browser information
Game history, betting patterns, login times
This Privacy Policy applies to users of the Zoya 9 (zoya9.ws) website and mobile application. Zoya 9 is a Bangladesh-based online gaming and Sports Betting platform — we believe your privacy is a fundamental right.
In this policy, we explain in plain language what data we collect, why we collect it, how we keep it secure, and what rights you have. By using Zoya 9, you agree to this policy.
Please Note: This Privacy Policy operates in conjunction with our Terms & Conditions. You will be notified before any changes take effect.
Zoya 9 collects the following types of information — only what is strictly necessary:
| Data Type | What Data | When It's Collected |
|---|---|---|
| Identity Information | Full name, date of birth, gender | At the time of registration |
| Contact Information | Mobile number, email address | At the time of registration |
| Identity Verification (KYC) | NID number, passport, selfie photo | Before Withdrawal |
| Financial Information | BKash/Nagad number, transaction history | At the Time of Payment |
| Device & Technical Information | IP address, browser, device ID | While Using the Site |
| Gaming Activity | Game history, bet amounts, wins/losses | Play Time |
What we do not collect: Zoya 9 never collects your full card number, PIN, or bank password. Payment details go directly to the payment gateway.
Zoya 9 uses your information only for the following purposes:
Not for Advertising: Zoya 9 does not share your personal data with advertising companies or marketing agencies. Any Zoya 9 ads or offers you receive come exclusively from our own promotions.
Zoya 9 never sells your data. However, in limited circumstances, information may be shared with the following parties:
Zoya 9 has data confidentiality agreements in place with all third parties. They are contractually obligated to use your information solely for the specified purpose.
Zoya 9 does not retain your data longer than necessary. Retention periods:
After the specified period, data is securely deleted in a manner that makes recovery impossible.
Zoya 9 uses cookies on its website and app. Cookies are small text files stored on your device. We use three types of cookies:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Login sessions, security, and core site functionality | Deleted at end of session | |
| Which pages are visited most and how long you spend on them — used to improve the platform | 12 Months | |
| Remembers your language, theme, and game filter preferences | 6 Months |
You can disable cookies from your browser settings. However, disabling essential cookies may cause certain site features to stop working.
Zoya 9 does not use advertising cookies or cross-site tracking cookies. Your gaming activity is never shared outside our platform.
You have full control over your personal data on Zoya 9. You may exercise the following rights at any time:
You may request a copy of all personal data Zoya 9 holds about you. It will be provided within 30 days of your request.
You may request corrections to any inaccurate or outdated information. With valid proof, updates will be made promptly.
After closing your account, you may request that your data be deleted. However, certain information may be retained for a specified period due to legal obligations.
You can request an export of your data in a standard, portable format.
You may object to the use of your data for any specific purpose. We will review your request accordingly.
To exercise your rights support@zoya9.ws Reach us by email or live chat.
Zoya 9 strictly enforces an 18+ age policy. We do not knowingly collect any personal information from individuals under the age of 18.
If you are a parent or guardian: If your child has created an account on Zoya 9, please contact our support team immediately. We will close the account and delete all collected data.
Zoya 9 uses NID verification and biometric methods to confirm user age. Any account suspected of belonging to a minor is immediately reviewed.
The security measures we use to protect your data at Zoya 9:
In the Event of a Security Incident: In the event of a data breach, Zoya 9 will notify affected users within 72 hours and take immediate action.
Zoya 9 may update this privacy policy when necessary. In the event of changes:
For any privacy-related questions or requests, please contact our Data Protection team:
📧 Email: support@zoya9.ws
💬 Live Chat: Available 24/7
⏱️ Response Time: Typically within 24–48 hours
📋 Request Processing: Within 30 Days
When submitting a request, please include your registered mobile number or username so we can assist you promptly.
Your data is fully protected at Zoya 9. Register now and enjoy the best gaming experience in Bangladesh.